Heritage Home Program Assistant

The Cleveland Restoration Society is seeking a full-time entry-level professional to assist in the Heritage Home Program. Applicant must demonstrate the following:

• Exceptional customer service and enjoyment working with the public both in person and on the phone
• Ability to handle a high volume, fast paced environment
• Technological skill with CRM software, Microsoft Office Suite – Outlook, Word, Excel, PowerPoint – printers, cameras, projectors
• Excellent time management and resourcefulness
• Clear communication
• Education or experience in nonprofit organizations and historic preservation field preferred, but not required

Responsibilities include:

• Acting as first point of contact for clients on the phone and email
• Scheduling Heritage staff on site visits
• Providing site visit follow-up for clients through personalized letters and emails
• Data entry in CRS proprietary database
• Assistance with CRS special programming, events and presentations as needed

Please submit your resume, college and university transcripts and a writing sample by email to: Thomas A. Jorgensen, Chief Operating Officer, tjorgensen@clevelandrestoration.org no later than July 19, 2019. No calls please.