Visitor Services Associate

Posted by Maltz Museum of Jewish Heritage ; Posted on 
Jobs - DEADLINE :  
Visitor Services Associate
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Essential Job Functions

  • Provide excellent front desk, Museum Store and general program customer service
  • Open and close the Museum including cash registers at front desk and in Museum Store
  • Carry out all policies, procedures and practices for Volunteers and Visitor Services
  • Input data for ticket sales, information requests, etc.
  • Sell memberships and Museum Store merchandise
  • Coordinate ticketing and crowd-flow
  • Ensure Admission and Museum Store desks are well organized and promotional material is fully stocked and up to date
  • Troubleshoot computer problems and functions
  • Recommend ways to improve front-of-house processes
  • Maintain a cordial and open atmosphere for volunteers
  • Assist with set-up and management of private and special events
  • Maintain a safe environment for visitors, staff, and volunteers
  • Other duties as assigned

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