Position: Regular, Full Time Exempt
Department: Information & T Technology Services
Reports to: Director, IT Infrastructure
Summary: The Technology Support Analyst is responsible for providing end-user desktop support services and helpdesk management initiatives for the Cleveland Foundation technology infrastructure.
Responsibilities and Expected Outcomes:
Essential Qualifications, Credentials and Technical Skills required:
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION:
The Cleveland Foundation exists to enhance the quality of life for all citizens of Greater Cleveland. The ability to carry out our mission and to foster our commitment to diversity, equity and inclusion can best be pursued if our workforce, grantees, donors, partners and governing body are inclusive of individuals of diverse backgrounds, beliefs and perspectives.
We believe that diversity encompasses, but is not limited to, age, color, education, ethnicity, family or marital status, gender, gender identity or expression, language, national origin, physical and mental abilities or characteristics, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and/or other characteristics that make an individual unique.
The Cleveland Foundation is committed to equal employment opportunities for all.
PAY AND BENEFITS:
Based on the foundation’s compensation program, estimated annual salary for this position may be anywhere between $50,000 and $65,000, based on the academic, professional and community experiences and credentials of a candidate. The foundation offers an exceptional benefits package including medical, dental, vision, identity theft, and life and disability coverage, a comprehensive wellness program, an employee assistance program, a fully vested 403(b) retirement plan, ten paid holidays and, for exempt positions, 15 days of vacation and 12 sick days, prorated the first year of service based on date of hire.
If you are interested in applying for this position, please submit your resume and cover letter here by May 8, 2022. We regret that we cannot respond personally to each applicant.
Note: The Cleveland Foundation staff is currently working at least two to three days per week in the office as of April 4, 2022. The Cleveland Foundation requires all employees to be fully vaccinated against COVID-19 and provide valid proof of vaccination unless a documented medical or religious exemption is approved. All information provided will be kept strictly confidential.