Cleveland Public Theatre (CPT) is hiring a Patron Services Associate. This role reports to the Director of Patron Services in the Front of House (FOH) Department and will be a core part of the CPT staff and will make a meaningful contribution to life at CPT and its success. The deadline to apply is July 12th, 2019
CPT is looking for an upbeat, charming, helpful person to engage with patrons & get them excited about their CPT experience. This role requires someone who is a fast learner, problem solver, team player, and has a great customer service and event planning mentality. The Patron Services Associate is responsible for managing and recording box office transactions, managing usher volunteers, and is a key player in all of CPT’s special events throughout the year.
This position must frequently exercise independent judgment, initiative and the ability to constantly re-prioritize competing responsibilities. It’s also important for the Patron Services Associate to enjoy change and to be able to adapt and be flexible in the moment. Tasks range from basic administrative tasks to managing box office to “on-your-feet” tasks like stocking bars.
Like all staff members, the role will actively contribute to the working environment and culture at CPT and the success of the organization. Work week is 50+ hours, with regular evenings and weekends required October through June, and occasionally between July and September. CPT seeks to fill the position by August 12th, 2019.
The ideal candidate will be able to demonstrate the following:
Qualities & Personality
TO APPLY: Interested candidates should send a two-page cover letter, resume and references to the attention of Jaclyn Vogel, Director of Patron Services at firstname.lastname@example.org by July 12th, 2019. No phone calls, please.
Cleveland Public Theatre runs on inquisitive, ambitious, and energetic staff. This team places high value on kindness, grace-under-pressure, and a commitment to working in a fast-paced environment. CPT’s professional artistic work has a bold and innovative aesthetic. We are invested in issues of social justice and equity related to race, gender, and sexual orientation, to name a few. Our education programs are integral to what we do and are focused on engaging underserved communities. CPT values diversity on-stage, backstage, and on staff.
Cleveland Public Theatre’s (CPT) mission is to raise consciousness and nurture compassion through groundbreaking performances and life-changing education programs. CPT implements this mission through its annual theatrical season, featuring between 8-10 adventurous professional productions, a robust series of play development programs that support writers and devisers at multiple points in the creative process, and a bold educational program that engages disadvantaged youth and adults in creating their own plays and sharing them with the community. CPT is a nationally recognized center for contemporary performance and new plays with an annual budget of $2.5 million and a full-time staff of twenty-two.