Marketing and Communications Coordinator

Position:                           Regular, Full time, Nonexempt

Team:                                Marketing and Communications

Reports to:                       Chief Marketing Officer

Supervises:                       N/A

Summary: The Marketing and Communications Coordinator is responsible for providing high-level administrative and events support to the Marketing and Communications department, working closely with all team members to deliver outstanding client service and event experiences that align with the mission of the foundation.

Responsibilities and Expected Outcomes:

Administrative Support

• Provide comprehensive, proactive administrative support to the Chief Marketing Officer and to the Marketing and Communications team to anticipate their needs and carry out critical department functions, helping to boost team
• • Assist with the scheduling and coordination of meetings, events, appointments, and travel for the team.
    • Includes scheduling and hosting of virtual meetings (via Zoom and Microsoft Teams).
  • Develop, implement, and maintain tracking systems for budgets, keeping team apprised.
    • Process and track vendor invoices and check requests.
    • Process monthly expense reports.
    • Assist Chief Marketing Officer with quarterly budget projections.
  • Support marketing colleagues in managing budget, critical path, logistics, scheduling, and agendas/notes for special ongoing projects.
  • Serve as a liaison with other departments within the organization; provide or coordinate proactive, timely responses to internal and external inquiries and communiqués.
  • Coordinate website updates and maintain close review of interdepartmental content
    • Schedule social media and blog posts drafted by the team according to a content
• Design print advertisements using existing templates.
• Help proof e-newsletters, press releases, and web content.
• Gather monthly social media and website metrics dashboard for marketing department.
• Compile the marketing team’s quarterly board memo and docket materials.
• Help Human Resources onboard new employees by arranging portrait sessions, adding biographies to website, and creating business cards.
• Establish and maintain accurate files, databases, contact lists, and other department records to ensure accuracy and up-to-date information.
• Assist team with daily mail and message delivery and manage phone system.

Event and Community Support

• Assist with special events as needed to ensure a successful outcome, including the Cleveland Foundation Annual Meeting, Common Ground, Cleveland Book Week, the Anisfield-Wolf Book Awards, events highlighting our new MidTown building and neighborhood, and other events as
  • Support vendor/partner/venue coordination, event logistics details and volunteer
  • Provide on-site event support, helping to troubleshoot last-minute changes and serving as a key liaison with production, vendor teams.

Other

• Participate in department problem solving, project planning, and attainment of
• Perform basic information gathering, research, and analysis to assist on
• Support MarCom efforts to listen and respond to and include/highlight the community’s voice in our work

Essential Qualifications, Credentials and Technical Skills required:

• A high school diploma or equivalent and four to six years of progressively responsible administrative experience working in a professional office
• Some college or continuing education coursework
• Previous administrative experience in communications, event marketing/planning, or public relations.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Basic design (Adobe Suite, Canva), web-based skills (Wordpress, Salesforce, Eventbrite) and social media (Facebook, Twitter, Instagram, YouTube, LinkedIn) skills are helpful. Ability and willingness to continually enhance technology skills as required by the job.
• Ability to respond sensitively and patiently to internal and external routine inquiries in a timely manner, as well as to manage sensitive information and maintain
• Demonstrated customer service orientation and an ability to interact positively, confidently and effectively with people of diverse
• A commitment to diversity, equity and inclusion across all work, internally and externally.
• Demonstrated organizational ability, detail orientation, flexibility, initiative, and ability to coordinate several projects simultaneously with a series of continuous deadlines.
• Exceptional verbal and written communication skills including excellent grammar, spelling, and proofreading
• Ability to work outside of normal business hours when
• Familiarity with Cleveland business and nonprofit communities

OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION:

The Cleveland Foundation exists to enhance the quality of life for all citizens of Greater Cleveland.  The ability to carry out our mission and to foster our commitment to diversity, equity and inclusion can best be pursued if our workforce, grantees, donors, partners and governing body are inclusive of individuals of diverse backgrounds, beliefs and perspectives.

We believe that diversity encompasses, but is not limited to, age, color, education, ethnicity, family or marital status, gender, gender identity or expression, language, national origin, physical and mental abilities or characteristics, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and/or other characteristics that make an individual unique.

The Cleveland Foundation is committed to equal employment opportunities for all.

PAY AND BENEFITS:

The Cleveland Foundation makes internal pay equity a priority for individuals across all positions.  Based on the foundation's salary program, estimated annual salary for this position may be anywhere between $43,000 and $55,000, based on the academic, professional and community experiences and credentials of a candidate.  The foundation offers an exceptional benefits package including medical, dental, vision, identity theft, and life and disability coverage, a comprehensive wellness program, an employee assistance program, a fully vested 403(b) retirement plan, ten paid holidays and, for non-exempt positions, 10 days of vacation and 12 sick days, prorated the first year of service based on date of hire.

Note: The Cleveland Foundation is currently working mostly remote until April 4, 2022, when we will return to the office on a more consistent basis. The Cleveland Foundation requires all employees to be fully vaccinated against COVID-19 and provide valid proof of vaccination, unless a documented medical or religious exemption is approved.  All information provided will be kept strictly confidential.  

TO APPLY:

If you are interested in applying for this position, please submit your resume and cover letter here by March 20, 2022. We regret that we cannot respond personally to each applicant.