Director of Sales & Marketing

Posted by The Cleveland Orchestra ; Posted on 
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Director of Sales & Marketing
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If you know The Cleveland Orchestra, you know that we promise you the extraordinary. The experience of attending a concert by these world-renowned musicians is like nothing else, filled with powerful, even overwhelming emotions, a place where you can leave the daily grind behind and let the music take you to new places.

For decades, The Cleveland Orchestra has been a point of pride in its hometown. It is universally admired for its world-class credentials, its gifted musicians, and its acoustically perfect and visually stunning concert hall.  The orchestra welcomes people of all ages, all walks of life, and invites them to experience something that is unique in the world.  Reasonable ticket prices and the orchestra’s groundbreaking Under 18s Free programs through the Center for Future Audiences make it possible for today’s, and tomorrow’s, lovers of great music to always have the greatest musical experience the world has to offer … right here in Cleveland.

The Director of Sales and Marketing is responsible for the strategic implementation of The Cleveland Orchestra’s stated audience development and ticket revenue goals, both short and long range, and targeted toward existing and new markets at Severance Hall and Blossom Music Center. In collaboration with the Senior Director of Marketing, the Director of Sales and Marketing develops marketing strategy for ticket sales revenue, audience attendance, the enhancement of TCO as an international brand, and oversees the tactical implementation of these strategies.

The Director of Sales and Marketing oversees and participates in the development of single ticket and subscription marketing campaigns, analytics and pricing strategies for all series, and provides support and oversight of the marketing campaign for the Miami Residency. This position directly oversees direct marketing, advertising (to include online advertising), telemarketing, and budget preparation.

The successful candidate will meet the following qualifications:

  • Curious, creative thinker and problem solver who is passionate about the arts. Sense of humor and positive can-do attitude.
  • Results driven, strategic thinker with strong business acumen and proven track record in growing sales revenues.
  • Excellent leadership, management, and problem-solving/analytical skills.
  • Flexible and adaptable – able to frequently re-prioritize, evolve techniques and solutions as needed in a fast-paced and dynamic environment.
  • Demonstrated grace under pressure.
  • Collaborative, articulate communicator with strong interpersonal, written, and oral communication skills who can build relationships across the organization and with external partners.
  • Excellent analytical and organizational skills with a strong attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Bachelor’s Degree in marketing or related field, with 5-7 years’ experience in performing arts marketing or related field with track record of progressively greater responsibility.
  • Knowledge of Microsoft Office Suite (Excel) is required. Familiarity with CRM systems (Tessitura preferred).
  • Strong background knowledge of and familiarity with classical repertoire required.
  • Must be able to travel between locations (Severance Hall and Blossom Music Center), to local or regional meetings, and nationally.
  • Ability to work a flexible schedule that includes evenings, weekends, and some holidays.

We offer a competitive salary in addition to the opportunity to work with a world-renowned orchestra. Interested applicants should submit a cover letter, résumé, and salary requirements (in PDF) to hr@clevelandorchestra.com.

We are an Equal Opportunity Employer