Development Gift Processor (Full-time)

Posted by Hospice of the Western Reserve ; Posted on 
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Development Gift Processor (Full-time)
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Development Gift Processor

Position Description:

Use strong organizational and problem-solving skills to enter data and engage with the data entry process. Serve as a customer-facing member of the team and support all fundraising efforts.

Reports to:

The Annual Fund and Special Events Manager

Essential Functions:

  • Process check, credit card and lockbox donations daily
  • Edit and print thank you notification letters and prepare them for mailing within four days of gift receipt
  • Maintain the accuracy of donor records and identify improvements to the CRM procedures that create efficiencies
  • Work with Database Administrator to provide checks and balances to ensure the most accurate entry and collaborate to improve data and reporting efficiency
  • Generate bi-monthly tribute notification reports to mail to families
  • Access the Suncoast database (health records) for tribute information as needed
  • Coordinate the donor matching gift process
  • Maintain confidentiality
  • Assist with special projects as time permits

Qualifications, Education, Expertise and Knowledge:

  • Associates degree preferred
  • Two to five years gift processing experience
  • Strong organizational skills; attention to detail
  • Ability to communicate effectively with internal and external constituents
  • Extensive computer skills: CRM (Customer Relationship Management) software experience
  • Proficient in Microsoft programs, including but not limited to Excel, Outlook and Word
  • Quick study with a bias for accuracy and efficiency
  • Ability to work well under pressure, driven by an internal sense of urgency and will to succeed
  • Focuses on exceptional customer service
  • Excel as both an individual contributor and a key team member

Physical Requirements:

This is sedentary work requiring the exertion of up to ten (10) pounds of force occasionally. This work requires heavy computer usage and frequent phone usage. Work requires sitting 90% of the time, stooping, bending, kneeling, reaching, standing, fingering, grasping and repetitive motions; vocal communication; hearing, and visual acuity. Employee is not subject to adverse environmental conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time due to reasonable accommodation or other reasons for business necessity.

Compensation and Benefits:
  • Full-time, non-exempt
  • Salary range $36,000 – $45,000 annually
  • Competitive benefits package

To Apply:

Interested candidates should apply through HWR’s Job Openings Portal –

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=3cc812b3-2512-4009-93f9-4a1ff7422b7e&ccId=19000101_000001&lang=en_US&selectedMenuKey=CurrentOpenings