DANCECleveland is Hiring: Administrative Coordinator

Posted by DANCECleveland ; Posted on 
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DANCECleveland is Hiring: Administrative Coordinator
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DANCECleveland – Administrative Coordinator

 

Reports to:  

Executive Director

 

Status:          

Part Time-hours 25 hours per week Monday – Friday.

 

Description:

The Administrative Coordinator is an integral part of a team of people who are dedicated to advancing DANCECleveland’s mission and activities. This role requires someone who is a fast learner, problem solver, and team player, with exceptional customer service skills. This person will provide ticketing services to all DANCECleveland patrons, overall support to the marketing, and development departments, and all administrative functions including database management and maintenance of all the organizations files. The work schedule is Monday through Friday with additional responsibility on weekends and evenings at least 7-10 time per performance season.

 

Responsibilities and Expectations:

Information Management and Administrative Support:

  • Maintain the patron database and other information management resources.
  • Keep all office files organized and up to date by fiscal year and performance season
  • Update Board of Trustees website and distribute all materials and correspondence prior to bi-monthly board meetings
  • Keep all Board of Trustees files and contact information up to date and accurate
  • Screen incoming calls
  • Collect open and distribute all incoming and outgoing mail and packages
  • Assist with calendar management and scheduling of meetings
  • Manage office equipment, and office supplies and stationary inventory
  • Take deposits to the bank as needed

Ticket Sales and Marketing:

  • Manage and record all ticketing transactions and activities using the Audience View ticketing system.
  • Track and reconcile ticket sales and attendance
  • Update Board of Trustees website and distribute all materials and correspondence prior to bi-monthly board meetings
  • Assist Marketing Manager with projects including group sales and on-line and social media marketing initiatives.

Development and Fundraising:

  • Assist Development Manager with the execution of annual fund campaign and other donor related events and activates.
  • Process all incoming donations and send acknowledgements to donors

Community Outreach and Education:

  • Assist with planning and execution for community festivals and events.
  • Provide administrative and logistical support to DANCECleveland’s in-school educational programs.
  • Other administrative or project-related duties as assigned

 

 

Required Qualifications:

  • Bachelor’s Degree
  • Dance experience or appreciation of dance preferred
  • Understanding of the performing arts or other non-profit/nontraditional work environments
  • A minimum of two years of administrative support experience
  • Previous ticketing and customer service experience preferred
  • Strong computer skills in MS Word, Excel and customer relation management (CRM) databases
  • A working understanding of e-based marketing
  • Ability to work on and prioritize multiple assignments and projects simultaneously, and meet deadlines
  • Take a proactive role to completing tasks individually and as part of a team
  • Proven track record of independent thinking and decision making
  • Ability to exercise good judgment, discretion and professionalism
  • Comfortable engaging with the public in person and over the phone
  • Ability to work flexible hours including evening and weekends at 7-10 times per performance season.

 

Application Process:

Interested applicants should submit a cover letter and resume on DANCECleveland’s Website www.DANCECleveland.org/jobs

 

or by mail to:  DANCECleveland 13110 Shaker Square, suite 106, Cleveland, Ohio 44120.

 

Our Mission:

DANCECleveland’s mission is bringing the passion and verve of modern and contemporary dance to the hearts and minds of northeast Ohioans.

 

Our Vision:

DANCECleveland’s vision is to be a culture-maker in Northeast Ohio, and the center for modern and contemporary dance in our region. DANCECleveland cultivates a dynamic level of activity that embraces, educates, inspires and supports dance enthusiasts and artists alike. The centerpiece of this endeavor is DANCECleveland’s annual concert series featuring nationally and internationally recognized dance companies. DANCECleveland enhances the concert experience with a robust array of social and educational events that break artistic boundaries and provide community access to artists.

 

DANCECleveland has an over 60-year history of making modern dance an integral part of our community’s varied cultural offerings.  As the only organization in Greater Cleveland whose sole mission is to present the best national and international dance companies, our concert series contributes to the cultural landscape as well as build audiences for dance.

 

Learn more about DANCECleveland by visiting our website at

www.dancecleveland.org

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