Client Engagement Associate

Posted by Grants Plus ; Posted on 
Jobs - DEADLINE :  
Client Engagement Associate



The Client Engagement Associate will proactively build relationships and support the client engagement process so that Grants Plus can help more nonprofits to succeed in grant seeking. She or he will be a key member of the sales team and contribute to reaching company growth goals. The Associate will handle incoming inquiries, meet with prospective clients, prepare sales proposals and contracts, and manage information and reports. He or she will coordinate and support the involvement of other members of the team in the client engagement process.


  • Excellent written and verbal communication skills.
  • Strong organizational and decision-making skills.
  • Commitment to customer service, internally and externally.
  • Ability to work well independently and as part of a team.
  • Motivated by goals and deadlines and able to work well under time pressure.
  • Ability to anticipate problems and devise strategies to overcome them.
  • Ability to prioritize, plan, and execute diverse tasks simultaneously with little supervision.
  • Strong attention to detail and eye for design.
  • Ability and comfort working with numbers and data and analyzing information.
  • Experience using a CRM system or other relationship database is preferred.
  • Computer proficiency including Microsoft Office Suite.
  • Ability to keep sensitive information confidential.

Education and experience:

  • High school diploma – required; Bachelor’s degree – preferred
  • At least 3 – 5 years of relevant experience in nonprofit fund development and/or donor relations.
  • Sales experience helpful but not required.

Location: Preference is for candidates who live in (or between) Cleveland and Columbus, Ohio. The Associate will be part of a team that frequently works remotely and is based in the firm’s Cleveland office. The position requires possible travel for meetings and events.

Hours: Full-time

Compensation: Based on experience. Competitive compensation package includes Paid Time Off, health and wellness benefits, and regular professional development opportunities.

To Apply: Please email a cover letter and resume in one PDF attachment to: 


Due to the high volume of applications, we will only be able to contact those individuals being considered for the position.

We are an Equal Opportunity Employer.


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