Assistant Customer Service Manager

FT Salary Non-Exempt, Schedule varies including required evenings and weekends

The Assistant Customer Service Manager supports the Customer Services Manager in overseeing all aspects of the customer service operation. Broad duties include registration, ticket sales, reception, facilities scheduling, rentals and front of house management.  The Assistant Customer Services Manager supports the Customer Services Manager in leading the Customer Service Associates and front of house team to provide a universally welcoming, courteous, inclusive, and accessible environment at Beck Center for all visitors, staff and volunteers.

The ideal candidate will be a highly organized, creative, detail-oriented and energetic person with a high level of emotional intelligence.  We are looking for an excellent problem solver who is empathetic, inclusive, and has a strong passion for Beck Center’s mission.  A two-year business degree or equivalent work experience is preferred, as well as strong written and verbal communication skills, tact and diplomacy.  Excellent time management skills are a must.

We are an equal opportunity employer. We offer a fun and flexible working environment with a unique arts and education mission. Full-time, competitive pay and institutional perks. To apply in confidence, please send your resume and salary expectations to Larry Goodpaster at lgoodpaster@beckcenter.org. No phone calls please.